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30% deposit is required to guarantee your reservation. 70% upon arrival in CASH and not by creditcard.
Security deposit:
Per reservation upon arrival: We make a copy of your credit card on you checking in to the apartment. Should there be any damage to the apartment, you will be contacted regarding debiting your card. No charge is made without coming to an agreement. Upon departure the apartment is inspected and the security deposit is destroyed.
Most cleaning costs are included in the cost of the reservation. In some cases cleaning is separate but clearly stated within the information of the apartment. If the apartment is left in an unfit state you will be charged for additional cleaning.
In case of cancellation you will not be paid back your deposit of 30%. Cancellation within 14 days prior to arrival or for a 'no show'you will be charged 100% via credit card.
Check in/out:
Check in on the day of arrival will be after 15.00 hours. Check out on the day of departure will be before 11:00 hours. Check in after 20:00 is 20 €  Check-in between 22:00 to 24:00 is 40 € If arriving after midnight, please contact us.
The number of sets of keys is determined by the number of bedrooms ie 2 sets for a 2 bedroom apartment. In the case of loss, please inform us immediately. Keys are left inside the apartment on departure.
Short Term Supplement:
Most apartments are available for a minimum of 5 days. This may be 7 days in high or peak season. Should you wish to book for fewer then a charge of 50 € may apply.
Office Hours:
10:00 to 18:00
One off Booking Fee
An administration fee of 25€ is applicable to all reservations made.
Changing Dates
If you have already made a booking and decide to change your dates we will try to accommodate your new dates. A booking fee of 25€ will apply.
Travel Insurance
We suggest that all clients have travel insurance which in the event of a No Show or Cancellation will cover these charges
Sitges Apartamentos does not accept liability for injury, illness or death of any person occupying an apartment.